Actions

Updated on August 8, 2024

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Delist

Why do I need to delist a product?

You need to use the Delist action when you have published products from Nembol to one or more of your channels, and you wish to remove them from any of those channels.

Delisting is essential when:

  • You want to change your catalog on sale on one or more channels
  • You decide to delete some products inside Nembol.

Before deleting products from Nembol (see the appropriate paragraph of this article), you must delist them from the channels in which you previously published them using Nembol. Otherwise Nembol will not allow you to delete. This control is in place to avoid orphan products, missed synchronization, and duplicated listings.

Delist from list-to channels vs. import-from channels

With Nembol, you may delist products one by one, or in bulk.

Please select one or more products, then use the Delist action. Note that products may have been listed to, or imported from, the channels you select for delisting.

  • Products listed from Nembol will be deleted inside the selected channels
  • Products imported into Nembol will not be deleted and will stay untouched. They will also keep the connection between Nembol and their source channel, unless you check a specific box (See screenshot below).

Checking the box will trigger Nembol to remove the connection between imported products and their original channel. This action will not delete products from the source channel: it will just remove the channel icon in Nembol, together with any channel-related errors, and will allow you freely delete or relist any product as you will need, in any subsequent moment.

delist_sourcechannel

Please note that the Delist action is very different from the Delete from Nembol action: delisting removes the products from the selected channels, while deleting removes them from Nembol, with no undo and no back-up.

How to delist products?

To delist your products, follow these steps:

  1. Go to the Products tab.
  2. Select your products in bulk.
  3. Click “Actions” button. 
  4. Choose “Delist” from the Actions menu.
  5. Select the interested channels, and click “Delist products”. Please note that this will not delete your products from the source channel.

If you disconnect a channel from Nembol, you won't be able to run the Delist action. You have to be logged into a channel in order to successfully delist your products from it.

If you are logged in to a channel, and still can’t delist, it may be because your tokens are old, or because you used different users on the same channel and are now logged in with the wrong one.

Solution: try to log out from that channel in Nembol, and log in again. Pay attention to use the correct user.

Delist_2024

Delete from Nembol

How to delete products from Nembol?

To delete a listing in Nembol, you must first delist it from all channels where you actually listed it with Nembol (read paragraphs above).

To do this, follow these steps:

  1. Go to the Products Tab.
  2. Select your interested products.
  3. Choose “Delete from Nembol” from the Actions menu.
  4. Confirm the cancellation reminder.
  5. Click on “Delete permanently“.

This will delete the listings from Nembol.

How to delete products inside a channel?

If you delete/move some listings directly in any channel Nembol has no way to know it. So Nembol will work as if those listings were still there.

This will cause that at the first edit of any of those listings, Nembol will receive an error back from this channel saying “Hey, this listing is not here anymore”, and the listing will STOP syncing, while an error badge will appear in your Nembol interface.

The latter is important for you IF and only if any of those listings are also on other channels.

Solution: delist listings with Nembol. To do this:

  1. Select your listings in Nembol, in the Products tab.
  2. Choose “Delist” from the Actions menu
  3. Select the channels you wish to delist from.
  4. Confirm your action. 

This will delete the listing from the chosen channels.

How to delete the Sold-outs from Nembol?

To delete a listing in Nembol, you must first delist it from all channels where you actually listed it with Nembol.

This does not include the source channel, of course.

The above may be impractical at times, as sellers may want to keep some specific listings on some specific channels also if they are in sold-out status. In this case, consider keeping those sold-out products in Nembol for now, so that you don’t trigger any un-syncing of any sort.

Duplicate in Nembol

If you duplicate a product in Nembol, the duplicated product will have the unpublished status, a fully new product-id, and will to all extent be a new product, just identical to its clone. 

You can use this product as a product template, using it as a base for creating new products in Nembol. 

Once satisfied, you can publish this product on multiple channels.

Bear in mind that most channels do not accept duplicated SKU codes, or GTIN, and your duplicated product will initially be identical in any aspect to its original twin. Please consider modifying product codes at need.

Final note: since this product has “Inactive” status, the source channel will be Nembol.

Export TXT for Google Merchant

To export TXT for Google Merchant, follow the steps:

  1. Go to your Products tab.
  2. Bulk select the products you want to export.
  3. Click “Export” button.
  4. Select “Export for Google Merchant“.
  5. Choose a dedicated folder in your computer.
  6. Click “Export“.
  7. Done!

Please note that you can also use .CSV file to import your products into Google Merchant.

Export .CSV

To export products via CSV file, follow the steps: 

  1. Go to your Products tab.
  2. Bulk select the products you want to export.
  3. Click “Export” button.
  4. Select “Export CSV file” – see screenshot below.

Here you can decide to:

  • Export all listings details.
  • Export inventory only (SKU-code, GTIN, ASIN, quantity, and price).
export-CSV-alldata

Choose the one that suits your needs and click “Export products”.