The provided condition id is invalid for the selected primary category id. ErrorCode: 21916883

Updated on May 31, 2024

Full error name: “The provided condition id is invalid for the selected primary category id. ErrorCode: 21916883“, “The specified status code is not valid for the selected primary category number. ErrorCode: 21916883”

Cause

eBay has specific conditions that are allowed for each category of the item.

For example:

  • New, refurbished, used are common conditions for many categories.
  • Some categories may have additional or specific conditions, such as “certified pre-owned” for vehicles.

Solution

Check for the category of the product in error, and pick a condition allowed inside the Nembol Publish settings.

Here you can find a list of allowed conditions per category on the eBay website.

If some of the products that returned the error have no category, add a category by opening the products, and relisting them.

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