Full error name: “The provided condition id is invalid for the selected primary category id. ErrorCode: 21916883“, “The specified status code is not valid for the selected primary category number. ErrorCode: 21916883”
June 8, 2023
eBay has specific conditions that are allowed for each category of the item.
- New, refurbished, used are common conditions for many categories.
- Some categories may have additional or specific conditions, such as “certified pre-owned” for vehicles.
Check for the category of the product in error and pick a condition allowed inside the Nembol “List to eBay” settings.
Here you can find a list of allowed conditions per category on the eBay website.
If some of the products that returned the error have no category, add a category by opening the products, and relisting them.