Sync stock

Updated on May 24, 2026

Content

Before You Start

Make sure your setup is complete before enabling quantity sync in Nembol.

Products must be listed or linked through Nembol

Connecting a sales channel to Nembol is not enough to sync inventory.

For inventory sync to work correctly:

Inventory sync only works for products that Nembol recognizes as the same item across channels.

Channels must remain connected

Inventory sync works only while channels stay connected to Nembol.

In the Channels tab, you can view all currently connected channels and manage sync settings for each one.

If you disconnect a channel:

  • Nembol stops receiving updates from that channel
  • Inventory changes from that channel are no longer synced
  • Orders placed while disconnected cannot be recovered later

Important: if a channel becomes disconnected or logged out, any missed sales during that period are permanently lost from sync history and must be updated manually.

How Quantity Sync Works

Sync stock from a channel

This setting keeps your Nembol inventory updated when stock changes happen in a connected channel.

Depending on the platform, stock updates can happen in two ways:

When an order is received

Nembol updates inventory when an order reaches a valid paid or completed status in the channel.

This applies to:

  • Amazon
  • eBay
  • Etsy
  • TikTok
  • Shopify
  • WooCommerce

Once Nembol receives the order:

  1. Stock is updated inside Nembol
  2. The new quantity is pushed to all connected channels
  3. The originating channel is updated as well to maintain consistency

When stock is edited

Nembol can also sync inventory when quantity changes are made directly in the supported channel.

This includes:

  • Manual stock edits
  • Inventory adjustments
  • Changes made by third-party apps

When stock changes in a supported channel, Nembol automatically updates the inventory and distributes the new quantity across other connected channels.

Supported channels:

  • Shopify – automatic sync
  • WooCommerce – automatic sync
  • Etsy – requires manual import
  • eBay – coming soon

Restocking products

If you need to restock items, do it either directly in Nembol or by enabling the appropriate channel in the When stock is edited section above.

This allows Nembol to detect quantity changes and distribute the updated stock across your connected channels automatically.

Recommended guides:

Order Statuses Supported by Nembol

Nembol seamlessly integrates with several major e-commerce platforms, including WooCommerce, Amazon, eBay, Etsy, Shopify, and TikTok. Each of these channels operates differently and features distinct order states that Nembol effectively recognizes and processes.

Key features:

• Order retrieval: Nembol retrieves orders every 10 minutes for the past 24 hours, ensuring you have the most up-to-date information.

• Access to order history: Upon logging into Nembol, users can access their complete order history from connected channels, as long as those channels permit data retrieval.

Efficient order management requires understanding the specific order statuses recognized across various e-commerce platforms. Below is a breakdown of the order statuses for each channel integrated with Nembol:

Amazon

Order statuses:

  • Not shipped
  • Partially shipped
  • Shipped

eBay

Order status:

  • Completed

Etsy

Order requirement:

  • Must be fully paid, with payment confirmed as received by the seller.

Shopify

Order requirements:

  • Financial status must be PAID, confirming that payment has been made.

TikTok

Order statuses:

  • Awaiting shipment: The order is ready to ship, but no items have been shipped yet.
  • Partially shipped: Some items of the order have been shipped, but not all.
  • Awaiting collection: The shipment has been organized, but the package is waiting to be picked up by the courier.
  • In transit: The package has been picked up by the courier and is on its way to delivery.
  • Delivered: The package has been delivered to the buyer.
  • Completed: The order is completed, and no further returns or refunds are allowed.

WooCommerce

Order statuses:

  • Processing
  • Completed

Time frame:

  • Orders must be within the last 24 hours.

How to activate “Sync stock from a channel”?

  1. Go to your Channels tab.
  2. Click on Sync settings.
  3. In “Sync stock from a channel” section, click on the Pen icon close to “when an order is received” and select which channels will update Nembol stock upon order receipt.

When enabled:

  • Orders received in that channel update inventory in Nembol
  • Updated stock is shared across all connected channels

How to deactivate 'Sync stock from a channel'?

  1. Go to your Channels tab.
  2. Click on Sync settings.
  3. In “Sync stock from a channel” section, click on the Pen icon close to “when an order is received” and unselect which channels will NOT update Nembol stock upon order receipt.

When disabled:

  • Orders from that channel no longer update stock in Nembol
  • Inventory changes from that channel are not shared with other channels

Important: disabling sync from a channel does not disable sync to that channel. The channel can still receive inventory updates generated by sales or stock changes from other connected channels.

Inventory sync TO channels

Inventory sync to connected channels is always enabled while the channel remains connected to Nembol.

Example:

  • Shopify sync from channel = OFF
  • eBay sync from channel = ON

Result:

  • A sale in Shopify does not update inventory in Nembol or other channels
  • A sale in eBay updates inventory in Nembol and pushes the new quantity to all connected channels, including Shopify

This allows you to control which channels act as inventory sources while still receiving inventory updates from Nembol.