Full error name: “eBay Error : Your eBay Business Policies are incomplete or outdated“
May 3, 2023
This error means that you need to update your eBay business policies.
To find your eBay business policies:
- Access eBay.com
- Go to your Account Settings (on the high left corner of the page)
- Under “Selling” category pick “Business Policies” to access your policies backend.
Once in the business policy backend, you need to:
- Create from scratch your Shipping, Payment, and Return policies.
- Or edit the existing one. Save changes once done.
Once you set your business policies inside your eBay account, you should select them in Nembol:
- Open your Channels tab
- Click on the Settings next to the eBay icon.
- Click on the “List to eBay settings”
- Under Postage, Payment, and Return policies, select the three eBay policies you wish to use, one per each type – See the screenshot.
- Save and retry the publication.
Note: If you use calculated shipping, don't forget to provide your Postal code.