Your eBay Business Policies are incomplete or outdated 37

Complete error message: eBay Error [37]: Your eBay Business Policies are incomplete or outdated

Cause

When you get the business policy error (eBay Error [37]: Your eBay Business Policies are incomplete or outdated), you need to update your eBay business policies.

Solution

To fix this error you need to update your eBay business profile.

To find your eBay business policies:

  • access to your Account Settings (on the high left corner of the page)

  • in the Selling link list > pick “Business Policies” to access your policies backend.

Once on the business policy backend, you need to create/ update (by opening and saving the policies to use) your Shipping, Payment, and Return policies.

Once set your business policies inside your eBay account, you should select them in Nembol:

  • Open your Nembol channel tab

  • Click on the Settings button in the eBay channel

  • Click on the “List to eBay settings”

  • Under Postage, Payment, and Return policies, select the three eBay policies you wish to use, one per each type (see screenshot).

  • Save and retry the publication 🙂

Please note: If you use calculated shipping, don’t forget to provide your Postal code.

error 37