Updated on August 21, 2026
Content
Delist from channels
Why do I need to delist a product?
Use the Delist from channels action to remove products that were published from Nembol to one or more of your connected sales channels.
Delisting is required when:
- You want to remove products from one or more sales channels.
- You want to permanently delete products from Nembol.
Important: Before you can delete a product from Nembol, you must first delist it from every sales channel where it was published through Nembol. If you don’t, Nembol will prevent the deletion.
This safeguard helps prevent orphaned products, synchronization issues, and duplicate listings across your connected channels.
Delisting from published channels vs. imported channels
Products in Nembol can be connected to a sales channel in two different ways:
- Published to a channel: The product was listed from Nembol to a sales channel.
- Imported from a channel: The product was imported from an existing listing on a sales channel.
The Delist from channels action behaves differently depending on the type of connection:
- Published channels: The product is removed from the selected sales channels.
- Imported channels: The product is not removed from its source sales channel. However, you can remove the connection between the product and its source channel. See the screenshot below.
If you choose the Remove channel connection option (see the screenshot below), Nembol disconnects the product from its source channel. This does not delete the product from the source channel—it only removes the connection in Nembol, including the channel icon and any related synchronization.
After the connection is removed, the product is no longer linked to its original source channel and can be managed independently in Nembol.
Please note: Delist and Delete from Nembol are two different actions. Delisting removes the product from selected sales channels but keeps it in Nembol. Deleting removes the product permanently from Nembol and cannot be undone or recovered.
How to delist products from channels?
To delist your products from channels, follow these steps:
- Go to the Products tab.
- Select your products in bulk.
- Choose “Delist from channels” from the bottom menu.
- Select the channels, and click “Delist products”.
Note: this will not delete your products from the source channel.
Important: Your channel must be connected to Nembol in order to successfully delist products from it.
If you are logged in to a channel but still cannot delist products, the issue may be caused by expired connection tokens or by being connected with a different user account than the one that has the required permissions.
Solution: Disconnect the channel from Nembol and reconnect it. When logging in again, make sure you use the correct channel user account.
Delete from Nembol
How to delete products from Nembol?
To permanently delete a product from Nembol, you must first delist it from all sales channels where it was published through Nembol (see the previous section for details).
Follow these steps:
- Go to the Products tab.
- Select the products you want to delete.
- Click the trash icon (Delete from Nembol) in the bottom menu.
- Confirm the deletion by selecting the checkmark and clicking Delete permanently.
The product will be permanently removed from Nembol.
How to delete products from a sales channel?
If you delete or move listings directly from a sales channel, Nembol is not notified of this change. As a result, Nembol will continue to treat those listings as active and connected.
The next time Nembol tries to update one of these listings, the channel will return an error because the listing no longer exists. The product will stop syncing, and an error badge will appear in Nembol.
This can become an issue if the same product is still connected to other sales channels, as synchronization may no longer work correctly.
Recommended solution: Always remove listings from sales channels using the “Delist from channels” action in Nembol. This keeps your product connections and synchronization status up to date.
How to delete sold-out products from Nembol?
To permanently delete a sold-out product from Nembol, you must first delist it from all sales channels where it was published through Nembol.
This does not apply to the original source channel for products that were imported into Nembol. Imported listings remain connected to their source channel unless you manually remove the connection.
In some cases, you may want to keep sold-out products active on certain sales channels (for example, to preserve the listing history or allow future restocking). In this situation, it is recommended to keep the products in Nembol rather than deleting them. This helps avoid broken connections and synchronization issues.
Duplicate in Nembol
When you duplicate a product in Nembol, the new product is created as a completely separate product. It will have:
- An inactive (unpublished) status
- A new, unique product ID
- The same product information as the original product
The duplicated product can be used as a template to quickly create new products. You can edit the details as needed and publish the product to your connected sales channels when it is ready.
Important: Most sales channels do not allow duplicate product identifiers, such as SKUs or GTINs. Since the duplicated product initially contains the same information as the original, make sure to update these codes before publishing if required.
Note: Because duplicated products are created as Inactive in Nembol, their source channel is set to Nembol.
Export .CSV
To export products to a CSV file, follow these steps:
- Go to the Products tab.
- Select the products you want to export.
- Click the Export icon in the bottom menu.
- Follow the on-screen instructions to complete the export.
The selected products will be exported as a CSV file.
