Auth token is invalid

Complete error message: Auth token is invalid, need help? Auth token is hard expired, User needs to generate a new token for this application.


This is a very common error, meaning your authorization token expired and you need to restore the connection between eBay and Nembol:


  1. Open the Channels Tab

  2. Disconnect eBay from Nembol

  3. and connect it again.

Alternative solution

If the first method doesn’t work, it means you need to grant access to Nembol again if you want to restore the connection. To do it, do the following:

  1. Disconnect your eBay account from Nembol

  2. Access your eBay account

  3. Go to your account settings

  4. Click on sign in and security

  5. Scroll down to third party app access

  6. Revoke all the authorizations to Nembol

  7. Connect eBay to Nembol again.