My login fails

Full error name: “My login fails. Ooops, something went wrong”

April 22, 2023

Cause

Etsy returns this error typically if your Etsy account is not ready to sell. Therefore, Etsy blocks your login via Nembol. 

If you’re trying to connect to your second account, please read this guide ->

Solution

Complete your Etsy account:

  1. Upload a credit card to Etsy (to pay their fees)
  2. Set a bank account in Etsy (to get paid for your sales)

These actions are performed inside Etsy.com, not in Nembol, and of course, Nembol never gets to hold or see any of your payment data.

Once you’ve done both, login will work.

If it still doesn’t, it is a connection issue. Servers sometimes fail, just be patient and try again in a few minutes.

Once you’re connected, read how to complete your Etsy settings setup within Nembol ->