Full error name: “offer collection in person“; “Cash on pickup error”
July 19, 2023
Cause
The error on eBay depends on 2 factors:
- the location you’re selling on
- the offline payment option
Basically, if you check the eBay guides, you can see that offline payments are available when a buyer is paying on collection. The error says that to use offline payment as an option you need to offer collection in person.
Solution
Try to:
- Create a payment policy called “Cash on pickup”
- Create a shipping policy > and from the drop-down menu > select No postage: local collection only
- Select both the policy into the “list to eBay”settings in Nembol and retry the publication
If this doesn’t work, please, reach eBay to get instructions on how to create a local collection.
