Customers

Updated on July 28, 2026

Content

Customer Management

The Customers tab gives you a centralized view of every customer across your connected sales channels.

Instead of managing buyers separately on each marketplace or ecommerce platform, Nembol automatically builds a unified customer database, making it easy to find customer information and view their order history.

Note: During the free trial, you can view the customer list. To access all customer email addresses, you need to upgrade to the Pro plan.

How to view your customers

To access your customers:

  1. Open Customers tab from the left menu.
  2. Browse all customers imported from your connected channels.
  3. Use the search bar to quickly find a customer by name or email address.

Each customer profile includes:

  • Customer full name
  • Email address
  • Sales channels where they made a purchase
  • Location
  • Number of orders
  • Total amount spent
  • Date of the latest order

Search your customer database

Use the search bar to quickly locate a customer.

You can also use filters to filter by:

  • Channel
  • Customer type: New (1 order) or Returning (2+ orders)

This makes it easy to find previous orders, review purchase history, or assist customers with their requests.

How to copy emails

To copy an email:

  1. Select the emails you want to copy
  2. Click on “Copy emails” in the bottom menu
  3. Done

Export customers into a CSV file

You can export your customer list at any time.

To export customers:

  1. Open the Customers tab.
  2. Select the customers you want to export, or select all.
  3. Click Export selected.
  4. Download the customer list as a CSV file.

The exported file includes the customer information available in Nembol, making it easy to import your contacts into other business or marketing tools or use them for reporting and analysis.

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