Product deletion after cancelling

What happens when you cancel the subscription?

Usually, stopping the subscription causes your account to be closed. As a consequence, our bots automatically delete all your data, any time after your account has been canceled.

But your subscription could have been stopped for any reason: you need time to organize your store, you’re taking a break from e-commerce, or you need to have more products before jumping into the multichannel business.

Thus, we gave our users a way to freeze their accounts, instead of being permanently erased. This option is called the Idle Plan and it’s available at $9,99/month.

How to create a backup on Nembol?

Product backup for Nembol users

Being subscribed to Nembol basically creates a product backup ready to be exported. Imagine your Etsy account gets suspended: all you need to do is to remove it from Nembol, connect a new one, and list your products on this one.

This applies to any channel: eBay, Amazon, Etsy, Shopify or WooCommerce.

There’s nothing more you need to do.

Product backup for ex-Nembol users

The Idle Plan helps you obtain the same result even if you cancel your subscription: your products are saved on Nembol as long as you keep paying this reduced subscription.

When you need to publish your products again, all you have to do is subscribe to a premium plan again and you can publish your products anywhere you want.

Product backup for non-Nembol users

Let’s assume you are interested neither in multichannel listing (we don’t know why you shouldn’t be, it’s really easy with Nembol and it helps you grow sales) nor in our inventory sync function. Can you still use our product backup service?

Yes, of course. All you have to do is subscribe once to a plan large enough to hold your products. Then connect your source channel and simply run an import. Your products will be stored in Nembol.

Exactly like above, all you need to do is subscribe again to a premium plan to be able to export your products to one or more channels.

How to activate the Idle Plan?

If you’re interested in the product backup, simply contact us and we will activate it for you.