This item cannot be accessed because the listing has been deleted or you are not the seller

Updated on March 3, 2025

Full error name: “This item cannot be accessed because the listing has been deleted or you are not the seller”

Cause

When a listing the listing has been deleted or you are not the seller, it cannot be edited. 

This is an eBay rule.

Solution

Verify that the product has not been deleted on eBay or that you are the seller.

• If you imported your products from eBay to Nembol

  1. Open your Products tab.
  2. Bulk select and delist those products from channels where they were listed. 
  3. Bulk select and delete those products from Nembol.
  4. Relist (renew) them directly in your eBay backend.
  5. Re-import them back to Nembol to be able to edit, re-list and manage them across other connected channels.

• If you listed your products on eBay through Nembol

  1. Open your Products tab.
  2. Bulk select and delist those products from eBay.
  3. Refresh.
  4. Once delisted, bulk select them again.
  5. List them back to eBay. Remember to check eBay Publish settings before listing.
  6. Relisting will renew your items. Once listed, you will be able to edit again.