Troubleshooting

Error 404: The login failed, what should I do?

Updated on July 24, 2024 Full error name: “Error 404: The login failed, what should I do?” Possible causes Wrong URL at login The most likely reason is though that you logged in to your WooCommerce inside Nembol using the wrong URL. Server connection failure Sometimes, the connection between Nembol and WooCommerce fails because there are […]

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Could not set a calculated shipping profile to the listing

Updated on May 27, 2024 Complete error description: “Could not set a calculated shipping profile to the listing. The listing is missing ‘item_weight’, ‘item_length’, ‘item_width’, ‘item_height’, ‘item_weight_unit’ or ‘item_dimensions_unit’.” Cause To use calculated shipping, you need to provide weight and dimensions for your listings. If you get this error, it means that this info is

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Invalid value provided for Weight Minor: Enter a value between 0 and 999 gm

Updated on June 17, 2024 Full error name: “Invalid value provided for Weight Minor. Enter a value between 0 and 15 oz. ErrorCode: 715“ Cause eBay does not accept product weights over 999 g and/or 15 oz. If your product weighs over 999 g/15 oz, round up to 1kg/1 lb and try republishing the listing. 

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Shipping Template: Field contains an invalid value

Updated on May 31, 2024 Full error name: “The “Message/Product/DescriptionData/MerchantShippingGroupName” (…) field contains an invalid value” Cause This error message is related to an invalid value in the “Shipping Profile” field in the Amazon Publish settings, which is a field used for custom shipping options. The problem is caused by incorrect input of the custom

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A few Amazon categories require too much information

Updated on June 18, 2024 Alternative error message: “Error 90041: A value is required for the “target_gender” field. Cause The creation of a new product inside Amazon catalog in some specific categories (for instance, the shoe category) requires a lot of information, which Nembol does not want to collect at this time.  Collecting all such information

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The provided condition id is invalid for the selected primary category id. ErrorCode: 21916883

Updated on May 31, 2024 Full error name: “The provided condition id is invalid for the selected primary category id. ErrorCode: 21916883“, “The specified status code is not valid for the selected primary category number. ErrorCode: 21916883” Cause eBay has specific conditions that are allowed for each category of the item. For example: New, refurbished,

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Cannot connect my second Etsy store

Updated on May 27, 2024 Full error name: “Can’t connect my additional Etsy store; Cannot connect Etsy 2; Unable to link my second Etsy account; Cannot link Etsy 2” Cause The Etsy automatic login redirects you to the store already connected, interfering with the connection of your second account. Solution Here are a few suggestions to

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Error 613: calls to this API have exceeded the rate limit

Updated on May 27, 2024 Full error name: “Calls to this API have exceeded the rate limit. (613)“ Cause The error message “Calls to this API have exceeded the rate limit” on Facebook indicates that the rate at which you are making requests to the Facebook API has exceeded the allowed limit set by Facebook. 

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