Errors with listings

If you are experiencing errors with listings, learn how to fix them in these easy steps

The provided condition id is invalid for the selected primary category id. ErrorCode: 21916883

Updated on May 31, 2024 Full error name: “The provided condition id is invalid for the selected primary category id. ErrorCode: 21916883“, “The specified status code is not valid for the selected primary category number. ErrorCode: 21916883” Cause eBay has specific conditions that are allowed for each category of the item. For example: New, refurbished, […]

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Error 613: calls to this API have exceeded the rate limit

Updated on May 27, 2024 Full error name: “Calls to this API have exceeded the rate limit. (613)“ Cause The error message “Calls to this API have exceeded the rate limit” on Facebook indicates that the rate at which you are making requests to the Facebook API has exceeded the allowed limit set by Facebook. 

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XML Parsing Error

Updated on June 4, 2024 Full error name: “XML Parsing Error; cannot list on Amazon“ https://youtu.be/KHUHrFlp83A Cause At the moment, you can list to Amazon only products that have ASIN (Amazon Standard Identification Number).  It is a 10-character identifier assigned by Amazon for product identification within Amazon. ASINs help Amazon to identify and track products, and

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My inactive Etsy variations have been imported/listed on channels

Updated on May 30, 2024 Full error name: “inactive variations”; “invisible variations”; “deactivated variations“ Cause While importing listings from Etsy to Nembol, inactive variations get imported. Therefore, if products get listed on channels, the variations will be published as active and be purchasable. If you have listed products with variations on Etsy and decided to

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You’ve provided an invalid payment policy. ErrorCode: 21917328

Updated on May 31, 2024 Full error name: “You’ve provided an invalid payment policy. ErrorCode: 21917328“ Cause The payment policy you provided is invalid. Not accepted by eBay. Solution Here is how to fix it: Go to Channels tab. Find eBay and click on it. In the Publish settings section, go down to “Business policies”

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I cannot see my listings on Facebook Catalog

Updated on May 30, 2024 Full error description: Products listed are not on Facebook Catalog.  Cause Publishing on Facebook Catalog products may not be transferred even if the publication was completed with no error. In this case, you may have issues with: Non-compliance of product content with Facebook rules. Uncompleted permissions granted to Nembol. Solution 1.

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At least one valid postage service must be specified. ErrorCode: 21915469.

Updated on May 27, 2024 Full error name: “At least one valid postage service must be specified. ErrorCode: 21915469“ Cause eBay returns this error if your listings miss a valid postage service. Solution Please update the Shipping policy or edit it: Open your Policy manager (eBay Business Policies direct link and click on “opt in”).

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Why my listings have been imported/exported in English on Etsy?

Updated on May 31, 2024 Cause Etsy automatically returns English when exporting listings if you have the “automatic translation” setting ON. Solution If you want to import listings in your original language, you have to: Temporarily turn OFF the “automatic translation” on your Etsy shop. Run the import from Nembol. Then re-activate it.

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