Errors with listings

If you are experiencing errors with listings, learn how to fix them in these easy steps

Couldn’t use or obtain category information as this is an invite-only category.

Updated on July 23, 2024 Full error name: “Couldn’t use or obtain category information as this is an invite-only category. Contact the account manager or TikTok Shop support team for permission to access this category or select another one.” Cause This error refers to the fact that there are a few categories that you are […]

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Param body.skus[0].inventory[0].warehouse_id is invalid

Updated on September 06, 2024 Full error name: “param body.skus[0].inventory[0].warehouse_id is invalid” Cause This error message appears when attempting to publish a product to TikTok Shop without selecting a valid warehouse first. Solution Verify that the warehouse you selected in the TikTok Shop settings inside Nembol was correctly chosen. Please double-check to ensure everything is

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This content isn’t available right now

Updated on May 31, 2024 Full error name: “Facebook page unavailable“ Cause The error message “this content isn’t available right now” is returned when clicking on the “eye icon” to see the preview in Nembol.    Solution The preview may not be available for permission reasons. Indeed, Facebook may prevent third-party apps from accessing content

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Shipping profile entry has an invalid secondary cost

Updated on May 31, 2024 Complete error description: “Etsy I can’t find where to purchase secondary shipping cost”; “shipping upgrades” Content Cause The Etsy error “A shipping profile entry has an invalid secondary cost” means that your chosen shipping profile has to be fixed as per their request. Solution As the Nembol doesn’t manage directly

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No offline Payments selected for the site you are listing on

Updated on May 30, 2024 Full error name: “offer collection in person“; “Cash on pickup error”  Cause The error on eBay depends on 2 factors: the location you’re selling on. the offline payment option. Basically, if you check the eBay guides, you can see that offline payments are available when a buyer is paying on collection.

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The price for this item cannot be updated since it is a part of a sale

Updated on May 31, 2024 Full error name: “offer collection in person“; “Cash on pickup error”  Cause The error on eBay depends on 2 factors: The location you’re selling on. The offline payment option. Basically, if you check the eBay guides, you can see that offline payments are available when a buyer is paying on collection.

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Images are not associated with each variation

Updated on May 29, 2024 Reasons Nembol currently does not associate a picture with a specific product variant, meaning that all your products images get transferred, but don’t get automatically show up when you select a specific variation. However, you can still use Nembol to bulk list on eBay, and associate each image later when already on

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Shipping cost cannot be calculated: the item location is different from the site

Updated on May 31, 2024 Complete error description: “Shipping cost cannot be calculated since the item location is different from the site. Use flat-rate shipping. ErrorCode: 21916496′.” Cause The error “shipping cost cannot be calculated since the item location is different from the site. Use flat-rate shipping. ErrorCode: 21916496” means that there is an inconsistency

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