Updated on Oct 19, 2026
Content
Overview
When you login to a channel, an automatic import process begins, pull in all active products. If you wish to import different products, you can execute a second import by adjusting the import settings for the channels.
How to filter the import from channels
Currently, you can import products from the following channels: Shopify, Etsy, eBay, Amazon, WooCommerce, TikTok Shop, Wix, Squarespace, Square, OnBuy, Google Merchant, and, with some limitations, PrestaShop.
By filtering, Nembol users can exclude from having in Nembol products that they don’t need.
To filter the products that will be imported, go to the “Import settings”, in each Channel settings in Nembol:
- Go to the Channels Tab.
- Choose the channel from which you want to import your listings.
- Click on the “Import settings” section.
- Adjust the filters according to your needs.
- Done!
Please note: Import filters are available starting from the Pro Plan. The Basic Plan does not include this functionality, so when importing products from a channel, Nembol will import all available products without the option to apply filters.
How to start the import from Channels
To run the import from a channel, you need to:
- Go to the Products Tab.
- Click on the “Import” button, top right.
- Find the channel you want to import the listings from.
- Click on the “Import products” button.
- The import will start.
The import takes typically a few minutes, more or less depending on how many products you have in the channel, and on the time of the day. You should start seeing imported products in Nembol right away, by refreshing the Products page.
You can check the status of your import in your Nembol Activities tab.
While Nembol is importing your products, you can go ahead, and connect more channels. We advise against engaging in listing operations until your Nembol account is done importing products.
Please note: Running the same import again will not pull your listings in twice: Nembol imports new listings only, plus any you had previously deleted from Nembol. Listings that look like duplicates of each other are imported and placed in Requires attention for you to review, rather than being discarded.
Requires attention: review possible duplicates
When Nembol imports your listings it tries to recognize which ones are the same product, matching first on the SKU code and then on a valid barcode. When that check is not conclusive, the listings are imported and set aside in Requires attention section, so you can look at them and decide.
Two situations end up here:
- Duplicates on the same channel — for instance three identical Etsy listings sharing one SKU.
- Possibly the same product across channels — for instance one Etsy listing and one eBay listing whose content matches but whose SKU codes differ.
A Requires attention tab appears in the Products tab with the number of products waiting for you. It stays hidden when there is nothing to review.
How to review a group
Products are grouped together, each showing the reason it was flagged and the listings that were matched.
Select the ones you want to act on, then use the action bar at the bottom of the screen:
Same product — the listings are the same item, so merge them into a single Nembol product.
Keep separate — the listings are different products, so keep them as separate products in Nembol.
Ignore — set them aside and do not import them. Note: Products moved to the Ignore section will not be imported from the channel in future imports. To import them again, click Restore. They will then appear in the next import.
You can also clear the entire queue at once using Keep all separate or Ignore all in the top-right corner. Both actions require confirmation before being applied.
Merging into one product
Same product opens the Merge into one product window, where you build your master product by choosing one source per field. Each product is shown as a column with the channel it comes from, and each field shows the value that product holds, so you can see exactly what you are picking: photos, tags, category, price, sku-codes, quantity, etc.
If you would rather not take the stock from either product, use Set a default quantity to enter your own figure. When you are happy with the selection, click Merge into one product.
The merged product keeps one stock figure shared across channels while each channel keeps its own title and description. You can read the full behaviour, including how variations are matched and how to undo a merge, in Manual link.
What happens until you decide
Products waiting in Requires attention are paused: they are neither published nor synced until you resolve them. While they wait:
- publishing skips them;
- bulk price and bulk quantity edits skip them;
- sales are not propagated to your other channels;
- promotions, the Google Merchant Center feed and your Storefront leave them out;
- the API answers with a 409 error.
Opening one in the product editor shows a To review banner, and anything you save there is stored in Nembol only until the product is resolved.
Please note: a paused product is not on sale through Nembol. If your import finished with products in Requires attention, review them before you rely on stock being kept in sync.
Ignored products
Products you ignore are kept in their own list, where you can Restore them at any time. Later imports skip the items you have ignored, so the same conflicts do not come back every time you import.
Etsy: items made to order
Etsy listings can share one quantity across all their variations when the items are made to order. If that is how you sell, turn on the Etsy channel setting My Etsy items are made to order so Nembol treats the shared quantity correctly instead of reading it as a conflict.
How to stop the product import
At the moment, it’s not possible to stop an import once it has started. You’ll need to wait for the import to finish before you can delete any unwanted products from Nembol.