Complete error description: “Oh no! You can’t connect your Facebook Shop to Nembol.” Cause No worries, the reason for this is most likely the fact that you don’t have a Facebook Commerce account, but only a Facebook Business Page.Read our guide on how to apply for Facebook Shops. Remember to set up all the requirements …
Complete error description: “Calls to this API have exceeded the rate limit. (613)“ Cause The error message “Calls to this API have exceeded the rate limit” on Facebook indicates that the rate at which you are making requests to the Facebook API has exceeded the allowed limit set by Facebook. The API rate limit controls …
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Error description: Products listed are not on Facebook Catalog. Causes Publishing on Facebook Catalog products may not be transferred even if the publication was completed with no error. In this case, you may have issues with: Non-compliance of product content with Facebook rules. Incompleted permissions granted to Nembol. Solution 1 Check your product description and …
Complete error description: “Property additional_image_link doesn’t contain the correct number of elements”; “I cannot see all the images on my Facebook listings” Cause Facebook accepts up to 20 product images, while your listing had more. Solution You can publish your products without experiencing this error again, but only the first twenty images of each product …
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Table of content Facebook Shops setup with Nembol This is how you connect the correct Catalog to your Nembol account. Start in the Channels Tab in Nembol: 1. Click on “login” next to Facebook Shops. You will be taken to Facebook. 2. Click on “Continue as + your Name”. 3. On the second step, click …
How to connect Facebook Shops to Nembol Visit your “Catalog Manager” and create one or more Facebook Catalogs (if you don’t already have any). You can have several catalogs in your Facebook Catalog Manager, and when you create each of them, you can choose where you want each product to link. Currently, you have three …
How to log in Learn how to log in into Facebook Marketplace using Nembol Channel function setup Discover all the Facebook Marketplace channel setup functions
Complete error description: “How to post products to a specific Facebook Pag” Cause If you aren’t an administrator of a FB page, Nembol will post the items on your personal page. Solution – Create a FB page To add a FB page, you first have to create that page in your Facebook account or be set …
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Complete error description: “I can’t see pictures in my Facebook posts” Cause You just posted a product via Nembol, but the post is missing the picture. Instead, you just see a grey square. Solution: Upload a smaller picture Note that Facebook has size recommendations and size limits regarding the dimension of the picture in pixels …
Complete error description: “Nembol doesn’t ask which business account it should list to” Cause When you connect Facebook Shops to Nembol, the settings will open and you should see (in Nembol) the option to select a Facebook Catalog (see picture). It may happen that you can’t see the Catalog you want Nembol to list on. …
Nembol doesn’t ask which business account it should list to Read More »