Updated on March 3, 2025 Full error name: “Pictures cannot be edited because this listing has pending offers, or the maximum number of pictures has been reached” Cause This error message appears in Nembol when eBay restricts edits to a listing due to certain conditions. Why does this happen? Pending offers: eBay prevents you from […]
Updated on March 3, 2025 Full error name: “This item cannot be accessed because the listing has been deleted or you are not the seller” Cause When a listing the listing has been deleted or you are not the seller, it cannot be edited. This is an eBay rule. Solution Verify that the product has
Updated on May 30, 2024 Full error name: “offer collection in person“; “Cash on pickup error” Cause The error on eBay depends on 2 factors: the location you’re selling on. the offline payment option. Basically, if you check the eBay guides, you can see that offline payments are available when a buyer is paying on collection.
No offline Payments selected for the site you are listing on Read More »
Updated on May 27, 2024 Full error name: “A mixture of Self Hosted and EPS pictures are not allowed“ Reasons eBay does not allow product pictures to be hosted both on their EPS system and on third-party photo-hosting services (Nembol hosts AWS S3 storage). This can happen when: You are using an eBay listing template,
eBay: A mixture of Self Hosted and EPS pictures are not allowed Read More »
Updated on May 31, 2024 Full error name: “offer collection in person“; “Cash on pickup error” Cause The error on eBay depends on 2 factors: The location you’re selling on. The offline payment option. Basically, if you check the eBay guides, you can see that offline payments are available when a buyer is paying on collection.
The price for this item cannot be updated since it is a part of a sale Read More »
Updated on May 29, 2024 Reasons Nembol currently does not associate a picture with a specific product variant, meaning that all your products images get transferred, but don’t get automatically show up when you select a specific variation. However, you can still use Nembol to bulk list on eBay, and associate each image later when already on
Images are not associated with each variation Read More »
Updated on May 31, 2024 Complete error description: “Shipping cost cannot be calculated since the item location is different from the site. Use flat-rate shipping. ErrorCode: 21916496′.” Cause The error “shipping cost cannot be calculated since the item location is different from the site. Use flat-rate shipping. ErrorCode: 21916496” means that there is an inconsistency
Shipping cost cannot be calculated: the item location is different from the site Read More »
Updated on May 31, 2024 Full error name: “The variation name you have specified is not allowed. Please choose another name for your variation. ErrorCode: 21916672“ Cause This error is returned from eBay, and it states that the name you have chosen for your variations are not accepted by eBay. Solution Please change the names
The variation name you have specified is not allowed. ErrorCode: 21916672 Read More »
Updated on June 17, 2024 Full error name: “Invalid value provided for Weight Minor. Enter a value between 0 and 15 oz. ErrorCode: 715“ Cause eBay does not accept product weights over 999 g and/or 15 oz. If your product weighs over 999 g/15 oz, round up to 1kg/1 lb and try republishing the listing.
Invalid value provided for Weight Minor: Enter a value between 0 and 999 gm Read More »
Updated on May 31, 2024 Full error name: “The provided condition id is invalid for the selected primary category id. ErrorCode: 21916883“, “The specified status code is not valid for the selected primary category number. ErrorCode: 21916883” Cause eBay has specific conditions that are allowed for each category of the item. For example: New, refurbished,
