Amazon

Article latest update: April 8, 2024

Content

How to connect Amazon to Nembol

In this article, you can find the instructions to connect your Amazon Pro Seller account to Nembol.

Please note that Amazon is a complicated channel for all of us, so take the time to read the exceptions below and please take advantage of Nembol free trial to test before subscribing to any Nembol paid plan.

Exceptions

  1. Nembol works with most but not all Amazon locales. There may be exceptions due to Amazon platform mechanics: please test with your own Amazon Pro Seller account.
  2. You need to be an Amazon Pro Seller to connect Nembol to Amazon (i.e. you must be paying Amazon a monthly subscription).
  3. Nembol does not work with Amazon Handmade at this time.
  4. Nembol does not list, on Amazon, products new to Amazon catalog. I.e. you can’t use Nembol to list products that Amazon hasn’t before verified and assigned to an Amazon category.
  5. All products must have a genuine GTIN to list or sync with Amazon. No barcode exemptions work at this time.
  6. Imported content from Amazon may be incomplete. Amazon typically returns only the content attributed to the seller, as it centralizes product information such as pictures and descriptions. Empty fields may result for products with no seller-provided content, or those products for which Amazon has substituted information over time.
  7. FBA and FBM products: Nembol now imports FBA (Fulfilled By Amazon) products’ quantities, along with their pictures, prices, and other product details as returned by Amazon. Still, Nembol does not sync orders, nor stock updates, back to FBA products. 

Please note: At this time Nembol gets FBA listings at import, and gets their inventory count too, but does not sync inventory back to FBA listings

Let's connect your Amazon to Nembol

  1. Make sure you’re logged in to your Amazon Seller Central with the same browser that you are using with Nembol
  2. Go to the Channels Tab in Nembol
  3. Click on the big + button top left, near the Channels title, a list of available channels will appear beneath 
  4. Find Amazon, and click on it. On the overlay window, select your Seller Central country, then click “Connect”. You will be redirected to Amazon Seller Central, where you have to login using your Pro Seller username and password
  5. If you have multiple Amazon Merchants, you will be asked to pick one. Select your main Marketplace as well -> See the Screenshot 1
  6. Authorize Nembol and click on Confirm -> See the Screenshot 2
  7. Once you clicked “Confirm”, you will be taken back to Nembol and the Amazon settings will open. Let’s setup now!

Screenshot 1: Within Seller Central, please select the correct Merchant, if you have more than one, and the correct Marketplace.

Screenshot 2: Authorize Nembol to access and view some of the information within your Amazon Pro Seller account.

Amazon settings within Nembol - setup guide

In Nembol you can find settings which are common to all channels, called Sync Settings, and settings which are specific channel by channel.

Sync Settings

Quantity sync towards Nembol

quantity-sync-2024

Screenshot 3: How “Quantity sync towards Nembol” looks like. Choose channels that will update Nembol stock upon order receipt.

Select the channels from which you want to receive stock updates. If you turn this setting “On”, when you get an order in a channel, this order will be used from Nembol, to accordingly update the product’s quantity in Nembol, and from Nembol to other connected channels. 

Unselect it if you don’t wish to receive stock updates from Amazon upon each sale on Amazon.

Example: In Screenshot 3 above, Etsy, Shopify, and WooCommerce would update quantities in Nembol, Amazon and eBay would not. Because they were excluded by the seller. I.e. by you.

Please note that no manual, nor automated stock edits you may do or receive within your Amazon Seller account will come over to Nembol after products are imported from Amazon. The quantity in Nembol is changed only when you receive an order in Amazon, if so set.

Content update from Nembol

Content-update-2024

Screenshot 4: How “Content update from Nembol” looks like. Choose what channels should get their content edited when you make a change in Nembol.

Select Amazon if you wish to edit your listing details from Nembol centrally, and have those edits syndicated to your corresponding Amazon listings. With this setup, when you edit a listing in Nembol: change a description, edit title, tags, or pictures, and click save, those edits will update your Amazon listing, if so Amazon will allow (read box below).

Unselect it if you don’t wish to update your Amazon listings from Nembol.

Please note that Amazon runs on content centralized for all sellers. Therefore your content update to Amazon will run through a review, by Amazon. Very few sellers own their product content in Amazon, so do not be surprised if your product edits do not go through, in fact.

Publish to Amazon

Amazon-settings

Screenshot 5: How Amazon publish settings look like inside Nembol. Take five minutes to go through them and set.

At this time, you can list to Amazon only products that are already inside Amazon Catalog. In fact, before being associated to a given seller’s catalog, products must be received, reviewed, and assigned to a category by Amazon.

If your products are instead new to Amazon, you can’t list them with Nembol.

To use Nembol multichannel functions, you have to create them within your Amazon Seller Central, then import them inside Nembol to sync with other channels, edit them, and manage them.

You know if a product is new or exists inside Amazon catalog, by searching for it by GTIN (i.e. UPC, ISBN, or EAN barcode) within your Seller Central account.

If your products exist inside Amazon Catalog, you’re almost ready to go. Let’s setup a couple of things more:

  1. Select the Shipping Template. Leave the field blank and Nembol will list your products using the Default Shipping Template defined inside your Amazon Seller Central. If you otherwise wish to use a specific Shipping Template, type in the field its exact name. Best if you copy-paste it from your Seller Central account. Make sure the name in Amazon and Nembol are identical, otherwise listing will return an error. Once chosen, the Shipping Template will be applied to your next listings. Any change you make now won’t affect your previous listings.
  2. Set condition. Set which condition you wish to list on Amazon: new, used, or others from the list
  3. Set pricing rules. Choose whether to apply the Pricing rules to your Amazon listings. Read here how to use Pricing rules ->
  4. Choose marketplace. Set the marketplace where you wish to list your products. 
  5. You’re ready to go!

Import from Amazon

Screenshot 6: Import from Amazon settings inside Nembol.

Currently Nembol offers no import filters for Amazon. Therefore, when you click "Import" Nembol will import ALL the products you have in your Amazon, including sold-out and inactive items.

You can choose from which Marketplace you wish to import your Amazon listings into Nembol, and then list them on multiple channels: eBay, Shopify, Etsy, WooCommerce, Meta, and other supported channels.

Please note Nembol does not import orders inside Amazon, therefore Nembol is not a tool to prompt shipment from FBA.

Also be aware that when Nembol imports products from Amazon, the retrieved content may be incomplete. Amazon typically returns only the content attributed to the seller, as it centralizes product information such as pictures and descriptions. Empty fields may result for products with no seller-provided content or those for which Amazon has substituted information over time. 

Please note: Orders are visible in Nembol Orders Tab within minutes after they were received on a connected channel. When a channel is reconnected, or newly connected, Nembol retrieves orders received within the previous 24 hours. No order is retrieved more than once.

Fulfilment: Amazon FBA and FBM

A seller can choose to ship their products independently, or otherwise to provide a stock to Amazon and require Amazon to ship on their behalf.

The latter service has costs, mechanics, pros, and cons which we will investigate in another article.

  • When products are shipped by you, the seller, Amazon calls those products FBM — Fulfilled By Merchant.
  • When you entrust Amazon to ship for you, Amazon calls those products FBA — Fulfilled By Amazon.

To use FBA services, a seller has to ship an initial stock to some Amazon’s warehouse, and replenish this stock as long as inventory sells. It will be Amazon taking care of picking, packing, and shipping, and of course it will be Amazon’s systems taking care of reducing the remaining stock each time an order is actually shipped.

NOTE: Nembol does not plug multichannel orders inside Amazon systems, therefore Nembol is NOT a tool to command FBA shipments. Example, Nembol is NOT a tool to have Amazon FBA shipping an order originally received by a Seller on their eBay account.

Nembol though gets FBA stock quantities from Amazon’s systems when a seller imports products from Amazon into their Nembol account.

Therefore each seller using Nembol is free to publish their FBA products, with the correct stock count, on any additional channels they wish, among those serviced by Nembol.

When a seller goes multichannel from FBA with Amazon, they may want to equip themselves with additional software that would transfer orders to FBA once an order comes on their eBay, Shopify, TikTok, WooCommerce or other e-commerce storefront connected to Nembol.